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End-to-end recovery on transit losses, from damage documentation through carrier claim filing, so a damaged pallet doesn't become a written-off cost.
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Get end-to-end damage claims management for solar freight, from documentation through carrier recovery. Transit loss recovery services on Sunhub.
Transit damage on palletized solar equipment isn't rare, and claims here start with the shock and tilt indicator data, photos and inspection records a carrier's claims department actually requires, not assembled after the fact.
Claims get filed and tracked through to resolution rather than left to a buyer's own follow-up with an unresponsive carrier claims line.
Where damage overlaps with a manufacturer defect question, claims coordination accounts for both so a buyer isn't caught between a freight carrier and a manufacturer each pointing at the other.
Complete documentation from the start improves the odds a claim gets paid instead of disputed.
Filing and follow-up get managed through to resolution instead of left to a buyer's own persistence.
Transit damage is a routine risk on solar freight because modules are large, glass-fronted, and handled across multiple carriers and transfers. Corner crushing, cracked glass, and pallet damage are the common failure modes. It happens often enough that documentation at delivery matters, which is why Sunhub builds the receiving record to support a claim before a damaged pallet becomes a written-off cost.
A strong claim usually needs delivery photos of the damage and packaging, damage noted on the bill of lading or delivery receipt at receipt, the packing list and invoice, and a record of the affected quantities. Documenting before signing off is critical, since unnoted damage is far harder to recover. Sunhub handles the documentation and filing end to end so the record supports the claim.
They cover different things. A freight claim recovers loss caused in transit, while a manufacturer warranty covers defects in the product itself, so damage from handling is normally a carrier claim, not a warranty matter. Where the line is unclear, Sunhub coordinates the freight claim with manufacturer warranty support so the recovery routes to the party actually responsible.
