One record per account
Every contact, company and past deal lives on one account record instead of scattered across a rep's personal inbox and memory. When a rep leaves, the relationship history stays with the company.
Platform
Know who you are speaking to, who owns the relationship and what has already been discussed. Bring contacts and company records together so the next conversation starts with context.
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Centralize accounts, contacts and deal history for solar sales teams. Assign reps by account with a manager rollup view in Supply Chain Management Services.
Every contact, company and past deal lives on one account record instead of scattered across a rep's personal inbox and memory. When a rep leaves, the relationship history stays with the company.
Accounts assign to specific reps for day-to-day ownership, while managers keep a rollup view across the whole book without asking each rep for a status update.
Every quote, negotiation thread and order tied to a contact stays attached to that account permanently, so onboarding a new rep to an existing relationship takes minutes, not a records request.
Account and contact history stays with the company record, not a departing employee's inbox.
Pipeline and account status roll up automatically instead of requiring a status meeting to reconstruct.
Pipeline, quotes and orders all reference the same contact and company records, so a buyer's history is visible the moment a new quote goes out.
Yes. History lives on the account record itself, not on the individual rep, so notes, quotes, and deal activity stay in place when a rep departs or is reassigned. The new owner picks up the full context instead of starting from a blank record. That continuity is a core reason to keep every account interaction in one place.
Managers get a rollup view spanning every rep's accounts and deals, while individual reps see the accounts assigned to them. That gives leadership a single picture of pipeline and activity without pulling reports from each person separately. Assignments stay clear at the rep level while the manager view stays complete.
Each contact is attached to a parent company record, so one account holds all of its people, deals, and history together rather than scattering them across loose contacts. That structure feeds the rest of the workflow, from quoting to order tracking, because everything references the same account. It also means a rep or manager can see the full relationship at a glance.