Setting up a new account
Registration steps for a new business account, covering the basic profile information needed before verification begins.
Resources
Account & Verification
Setting up an account and completing the business verification every buyer and seller goes through before their first transaction.
Talk to our teamAccount & Verification
Get help setting up a Sunhub account and completing business verification. Account and verification support for buyers and sellers on Sunhub.
What this covers
Completing business verification
What business registration, licensing and insurance documentation verification actually checks, and how long the process typically takes.
Team access and permissions
Adding team members to an account with appropriate access levels, from a single owner to a multi-rep sales or procurement team.
FAQs
What documentation is needed to complete business verification?
Verification typically asks for proof that you are a legitimate business, such as a business license or registration, a tax identification number, and basic company and contact details. Requirements can vary depending on your role as a buyer or seller and your jurisdiction. If your situation is unusual, the account team can tell you exactly what to submit before your first transaction.
How long does account verification typically take?
Verification is usually completed within a short window once your documents are submitted and legible, often within a business day or two. The main cause of delay is missing or unclear paperwork, so submitting complete documents up front is the fastest path. You can start setting up your account while verification is in progress.
Can one account cover multiple team members?
Yes. An account supports team access with permissions, so multiple people from the same company can work under one verified business account rather than each creating a separate login. Roles and access levels let you control who can quote, purchase, or manage settings.