Searching and comparing listings
How to filter and compare listings by price, lead time and supplier verification status to find the right match for a bill of materials.
Resources
Buyer FAQ
Common questions on searching, bidding, negotiating and paying for equipment through the marketplace.
Talk to our teamBuyer FAQ
Find answers on searching, bidding, negotiating and paying for solar equipment on the Sunhub marketplace. Buyer FAQ and support.
What this covers
Bidding and negotiation
How the chat-based negotiation flow works, from an initial offer through counters to an accepted price.
Payment and order completion
Payment methods, net terms qualification and what happens after an order is placed through to fulfillment.
FAQs
How does negotiating a price on a listing actually work?
You submit a bid or offer against a listing, and the seller can accept, decline, or counter, with the back-and-forth handled in the marketplace rather than over separate email. Once both sides agree on a number, the deal moves to payment and order completion inside the platform.
What payment methods are accepted for a marketplace purchase?
Sunhub supports standard B2B payment options for completing an order through the marketplace, and the methods available on a given transaction show at checkout. Because accepted methods and any financing or net terms can vary by seller and order, confirm the options on your specific purchase before you finalize.
Can a bid be withdrawn before a seller accepts it?
In most cases yes, a bid can be withdrawn while it is still pending and the seller has not yet accepted it. Once a seller accepts, the terms are agreed and the order moves forward, so withdraw before acceptance if you need to change or pull an offer.