Getting verified and listing equipment
The verification process a new supplier completes before a first listing goes live, and how to build out a product catalog once approved.
Resources
Seller FAQ
Listing equipment, managing negotiations and getting paid, covered for suppliers new to the platform.
Talk to our teamSeller FAQ
Find answers on listing equipment, negotiating deals and getting paid as a seller on Sunhub. Seller FAQ and support for solar suppliers.
What this covers
Negotiating and closing deals
How to respond to buyer inquiries, negotiate in the chat-based deal flow, and move an accepted offer into a generated contract.
Getting paid
Payout timing and methods once a deal closes and any escrow conditions clear.
FAQs
What does it cost to list equipment as a seller?
Listing terms are set to make it straightforward for suppliers to get equipment in front of buyers, and the platform is designed so sellers can list without heavy upfront barriers. Because fee structures can change and may depend on category or transaction, confirm current listing and selling fees with the Sunhub team before you post your first listing.
How does a seller get verified before their first listing goes live?
Verification confirms you are a legitimate supplier before listings go live, typically by reviewing business details and the documentation that establishes you as a real equipment seller. Once verified, your listings can publish and reach buyers on the platform. The step exists so buyers can trust that everyone quoting them is a vetted supplier.
How and when does payout happen after a deal closes?
Payout is released to the seller after the deal closes and the buyer's payment clears the platform's process, which uses escrow-style handling to protect both sides. Exact timing depends on the transaction and settlement terms for the order. For the specifics that apply to your account, confirm payout timing with the Sunhub team.