Live status across every platform component
Marketplace, Supply Chain Management Services and Fulfillment Center each report status separately, so an issue in one doesn't get mistaken for a platform-wide outage.
Resources
Status Page
Real-time platform status for checking whether an issue is on Sunhub's end before submitting a support request.
Talk to our teamStatus Page
Check real-time platform status for Sunhub's marketplace, Supply Chain Management Services and Fulfillment Center before submitting a support request.
What this shows
FAQs
How often is the status page updated?
The status page reflects platform health in real time, so it changes as component conditions change. It is meant to be checked before you file a support request, to see whether an issue is on Sunhub's end. That way you avoid reporting something that is already known and being worked on.
Does the status page cover Supply Chain Management Services and Fulfillment Center separately from the marketplace?
The status page shows live status across every platform component, so services like Supply Chain Management and the Fulfillment Center are reflected alongside the marketplace. Breaking status out by component lets you see exactly which part of the platform is affected. That narrows down whether your issue is isolated or platform-wide.
Can I subscribe to status alerts?
Status pages commonly offer a subscribe option so you are notified of incidents and updates rather than checking manually. If alerts are available, look for a subscribe control on the page itself. Subscribing means you hear about a disruption as it is posted instead of discovering it mid-task.